Choosing a reliable partner to manage your global workforce is essential. At Remote People, we support your international hiring by providing Employer of Record (EOR) services and operational guidance throughout the entire employee lifecycle.
This guide explains what to expect when working with Remote People and how to get started with our platform and services.
Service Agreement and Account Setup
After your organization signs the Service Agreement, our Account Executive team will begin setting up your account and coordinating internally with our operations teams.
During this stage, we will:
Set up your company account in the Remote People portal
Configure the terms agreed in your service agreement
Invite your designated contact person as the first administrator user
Once your administrator account is active, you will be able to access the portal and manage your workforce information.
Platform Orientation
To help you get started, we recommend familiarizing yourself with:
The ticketing system, used to submit requests and communicate with our team
Key workflows for managing employees and payroll
These tools are the main channels through which Remote People delivers services and support to you and your employees.
Key Workflows and Resources
To better understand common processes, review the following guides:
General onboarding roadmap and payroll cycle
Invoices and payroll reports
Leave and expense management
Actions required from clients after employee onboarding
These resources will help you navigate the most common tasks when managing your global workforce.
Ongoing Support
Throughout your partnership with Remote People, our team is here to support you. If you need assistance, you can reach out through the ticketing system, and our team will respond promptly.
We are committed to helping you resolve workforce-related questions efficiently and ensuring a smooth experience for both you and your employees.
By working with Remote People, you gain a trusted partner with the expertise and infrastructure to support your global hiring needs.