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What are the different user roles on the Remote People Platform?

To support seamless global hiring and management, Remote People offers a flexible set of user roles designed to meet the needs of diverse teams and workflows. We've structured user access into three main categories to align with how companies operate globally.

How User Access Works

There are only two user types on the platform: Admin and Manager.

  • Admin has full access to all company settings, payroll, billing, and reporting, and can manage all users.

  • Manager has a base level of access (approving leave and expense requests for their team) and can optionally be granted one or both Additional Permissions:

    • Manage Onboarding — raise new hire requests and fill in onboarding forms

    • Manage Billing — check invoices and payroll

A Manager with both Additional Permissions enabled has the broadest non-Admin access on the platform.

1. Company Users

These are team members from the client company who use the Remote People platform to hire, manage, and pay their global workforce — including both full-time employees under our EOR model and independent contractors.

User Types:

  • Manager Can approve leave and expense requests for their team. Cannot access company settings, payroll, billing, or reporting by default.

Managers can be granted either or both Additional Permissions:

  • Manage Onboarding — manage onboarding for new hires, raise new hire requests, fill in onboarding forms

  • Manage Billing — access and generate payroll reports, view billing and invoicing data

  • Admin Full administrative access across the platform. Admins can:

    • Manage all company settings

    • Access and modify employee profiles

    • Oversee payroll and billing

    • Generate reports

    • Invite and manage users For security and simplicity, we recommend limiting Admin access to essential personnel.

2. Team Members

These are individuals hired via Remote People — as full-time EOR employees, Global Payroll employees, or independent contractors. Their platform access is focused on their own employment details.

Team Member access includes:

  • For EOR employees:

    • View personal profile and documents (e.g. employment contracts, payslips)

    • Submit expense claims

    • Request time off

  • For Global Payroll employees:

    • View personal profile and payslips

    • Submit expense claims

    • Request time off

  • For Contractors:

    • View personal profile and documents

    • Raise and track payments for services delivered

3. Team Members Advanced

In some cases, employees hired via Remote People also help manage aspects of the company's account — such as approving expenses, submitting new hire requests, or viewing invoices. To support this, we offer a hybrid user category: Team Members Advanced.

This combines Company User permissions with access to personal employment or contractor details.

Advanced Roles:

  • Team Member Manager Includes standard Team Member access plus Manager-level permissions (e.g. approve leave and expenses for others)

  • Team Member HR Combines Team Member access with HR privileges (e.g. onboarding management, policy oversight, submitting one-time incomes)

  • Team Member Finance Includes Team Member access and Finance-level permissions (e.g. view payroll and billing data)

  • Team Member Admin Full administrative access plus personal employment visibility

  • Team Member Onboarder Allows personal access plus permissions to initiate and track new hire requests only

How to Invite a New User

Note: Only Admin users can invite and manage other users on the Remote People platform.

To invite a new user:

  1. Navigate to Settings

  2. Go to Users & Roles

  3. Click Invite

  4. Choose the user type: Admin or Manager

  5. If Manager, optionally enable Additional Permissions: Manage Onboarding and/or Manage Billing

  6. Send the invitation

How to Change a User's Role

To update a user's role:

  1. Navigate to Settings

  2. Go to Users & Roles

  3. Click the three dots next to the user's name

  4. Select Edit

  5. Choose a new user type (Admin or Manager) and/or toggle Additional Permissions, then click Save

Role Summary Tables

Company Users

"HR" and "Finance" below are shorthand for a Manager with the Manage Onboarding and Manage Billing Additional Permissions, respectively — not separate user types.

Permissions / User Type

Manager

Manager + Manage Onboarding ("HR")

Manager + Manage Billing ("Finance")

Manager + Both

Admin

Approve expenses & leave requests

✔

✔

✔

✔

✔

View team member profiles

✔

✔

✔

✔

✔

Request contract changes

✔

✔

✔

Submit & manage new hire requests

✔

✔

✔

Add payouts (e.g. bonuses, commissions)

✔

✔

✔

✔

View payroll reports

✔

✔

✔

View invoices

✔

✔

✔

Manage expense policies

✔

✔

✔

✔

View billing information

✔

✔

✔

View & invite users

✔

Edit company profile & settings

✔

Team Members

Permissions / Roles

Full-Time Employee (EOR)

Global Payroll Employee

Contractor

View own profile & documents

✔

✔

✔

Submit expenses

✔

✔

✔

Request leave

✔

✔

Team Members Advanced

Permissions / Roles

TM Manager

TM HR

TM Finance

TM HR & Finance

TM Admin

Company User Permissions

Approve expenses & leave

✔

✔

✔

✔

✔

View team member profiles

✔

✔

✔

✔

✔

Submit & manage new hire requests

✔

✔

✔

Add payouts

✔

✔

✔

✔

View payroll reports

✔

✔

✔

View invoices

✔

✔

✔

Manage expense policies

✔

✔

✔

✔

View billing information

✔

✔

✔

View & invite users

✔

Edit company profile & settings

✔

Team Member User Permissions

View own profile & documents

✔

✔

✔

✔

✔

Submit expenses (EOR only)

✔

✔

✔

✔

✔

Submit leave requests (EOR only)

✔

✔

✔

✔

✔

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