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How to Create, Edit, and Submit Timesheets

How to Create, Edit, and Submit Timesheets

This article explains how to:

  • Create a new timesheet

  • Edit draft or rejected timesheets

  • Submit working hours correctly

  • Recall submitted timesheets

  • Manage non standard workweeks and rest days

How to Create a New Timesheet

You can create a new timesheet in two ways.

Option 1: From the Home Page

On the Home page, click Add Hours to Timesheet from the quick action buttons.

Option 2: From the Time Tracking Section

Using the sidebar menu:

  1. Navigate to Time Tracking

  2. Open the module

  3. Click Add Hours

How to Fill in Your Timesheet

Timesheets are organized by week from Monday to Sunday.

Use the < and > arrows to move between weeks.

For each working day, record:

  • Start time

  • End time

  • Break duration, including lunch breaks

If overtime applies, record:

  • Overtime start time

  • Overtime end time

To add hours for a future week, click the > arrow to navigate forward.


How to Edit a Draft or Rejected Timesheet

If your timesheet is still in Draft status or was rejected, you can edit and resubmit it.

Steps:

  1. Open the Time Tracking section from the sidebar

  2. Select the timesheet marked as:

    • Draft

    • Rejected

  3. Make the necessary updates

  4. Save your changes

  5. Resubmit the timesheet when ready

How to Recall a Submitted Timesheet

If your timesheet has already been submitted but is still pending approval, you can recall it.

Steps:

  1. Locate the submitted timesheet

  2. Click the three dot menu ()

  3. Select Recall

Once recalled, you can edit the timesheet and submit it again.

Important:
You can only recall timesheets with a Pending status. Approved timesheets can no longer be recalled.

Non Standard Workweeks and Rest Days

If your work schedule does not follow a standard Monday to Friday workweek, you can configure your regular rest days.

How to Set Rest Days

Click + Rest Day and select your regular non working days.

Your selected rest days should match:

  • Your employment agreement

  • Your approved work schedule

Example:
If your contract states you work Monday to Friday, Saturday and Sunday should normally be selected as rest days.

If your contract does not specify workdays, follow the schedule provided by your manager.

Important Notes About Rest Days

Rest days are different from:

  • Annual leave

  • Public holidays

  • Sick leave

Incorrect rest day selections may delay payroll processing or timesheet approvals.


Troubleshooting Common Issues

Overtime not appearing in your payslip

  • Check that your timesheet was fully submitted — the status must show Pending or Approved, not Draft. Hours in Draft status are not sent to payroll.

  • Confirm your overtime was pre-approved in writing by your manager before it was worked. Unapproved overtime may not be compensated regardless of submission.

  • Check whether the timesheet was submitted and approved before the 15th of each month (or the preceding business day if the 15th falls on a weekend). See Payroll Cut-Off Dates for 2026. If approved after the cutoff, overtime pay will appear in the following month's payslip.

  • If all of the above are confirmed and overtime still does not appear, contact Remote People support.

Cannot access timesheets or seeing a ‘no permission’ error

  • Make sure you are using the Remote People platform — not Payworks, Horizon, or another payroll system. Time Tracking is managed in the Remote People platform only.

  • Try logging out and back in, clearing your browser cache, or opening an incognito window.

  • Time Tracking access is controlled by your company admin. If the issue persists, ask your admin to review your permissions.

Cannot edit a submitted timesheet

  • Timesheets can only be edited when their status is Draft or Rejected.

  • If your timesheet is Pending, use the Recall option (three-dot menu → Recall) to withdraw it, then make your edits and resubmit.

  • If your timesheet is Approved, it can no longer be edited. Contact Remote People support for assistance.

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