Managers and administrators in Remote People play a crucial role in approving employee expenses and leave requests. To perform these tasks effectively, they need to activate their accounts, understand the platform’s features, and know how to troubleshoot common access issues. Below is a comprehensive guide to help managers and admins navigate these responsibilities.
Account Activation and Login
To access the Remote People platform, managers must activate their accounts:
Activate Your Account: Use the invitation email sent by Remote People to set up your account.
Log In: Visit the Remote People login page and enter your registered email address (ensure it is in lowercase). If you forget your password, use the “Forgot Password” option to reset it.
Managing Tasks and Notifications
Once logged in, managers can perform the following tasks:
Approvals: Approve or reject employee expenses and leave requests directly from the Dashboard or Tasks area.
Team Visibility: Use the Dashboard calendar ("Who’s Off") to view team availability, time off, and national holidays.
Notifications: Receive automatic email notifications whenever an employee submits an expense or leave request.
Troubleshooting Access Issues
If you encounter issues accessing or approving leave requests, follow these steps:
Clear Browser Cache: Clear your browser’s cache to ensure it is not causing any conflicts.
Refresh and Re-login: Refresh the page and log back into the platform.
Navigate to the Leave Tab: After logging in, go to the Leave tab and try accessing the request again.
Further Assistance: If the issue persists, contact Remote People support for further investigation.
Additional Resources
For more detailed guidance or support, refer to the Remote People Help Center or contact the support team directly.