Skip to main content

Requesting Personal, Bank, or Address Detail Changes

Explains why employees can't self-serve personal, bank, or address changes on Global Payroll, and how to request them.

On Global Payroll, you can't update your own personal, bank, or address details directly. These changes need to go through your employer.

Why you can't self-serve these changes

Your My Profile page shows this information, but only your email address is actually editable there. Even if other fields look like you can change them, doing so on your end doesn't update your real payroll record. Your employer's Admin/HR team makes these updates from their side of the platform for them to take effect.

What to do

  1. Contact your employer's Admin/HR team directly

  2. Let them know exactly what needs to change: your address, bank details, or other personal information

  3. They'll update it for you in the platform

Since bank detail changes can affect your next payment, let your employer know as early as possible rather than waiting until close to a payroll deadline.

What you can change yourself

Your email address, from the Personal tab in My Profile.

Related articles

  • How Do I View My Global Payroll Profile?

  • Who to Contact: Your Employer vs. RemotePeople

  • What Is Global Payroll and What Does It Mean for Me as an Employee?

Did this answer your question?