Offboarding is an important process that helps ensure employment endings are managed smoothly, professionally, and in compliance with local labor laws.
As the legal Employer of Record (EOR), Remote People or our local partner is responsible for formally managing employee terminations and resignations.
To avoid compliance risks, please do not discuss or confirm any termination details with the employee before submitting the offboarding request through the Remote People platform and receiving guidance from our team.
Once your request is submitted, a dedicated Offboarding Specialist will guide you through the process.
Important Guidelines Before Submitting a Request
Before starting the offboarding process, please keep the following in mind:
All resignations and terminations must be submitted through the Remote People platform.
Do not notify the employee or contractor before receiving guidance from Remote People.
In resignation cases, the resignation letter must be addressed to Remote People or the local Employer of Record listed in the employment agreement.
A dedicated Offboarding Specialist will review your request and support you throughout the process.
How to Submit an Offboarding Request
Step 1: Open the Employee Profile
Log in to the Remote People platform and open the employee's profile.
Step 2: Select "End Contract"
Click the Actions button and select End Contract from the dropdown menu.
Step 3: Choose What's Happening
Select the option that matches the employee's situation:
The employee is resigning – select this if they've let you know they want to resign. This is for cases where the employee initiates the end of their contract.
We want to end the employee's contract – select this for a termination, whether planned or in progress. This is for cases where you as the employer choose to end the contract. We'll walk you through the next steps together.
Click Continue.
Step 4: Review the Offboarding Overview
If the employee is resigning, you'll see a confirmation that their offboarding will begin. Since they initiated it, we'll guide them through their own offboarding tasks, such as signing, confirming leave, submitting expenses, and returning equipment. You'll be able to confirm your side of the process as it progresses.
If you're terminating the employee's contract, this step walks you through the termination instead. In either case, please do not notify the employee before receiving guidance from Remote People.
Step 5: Confirm the Offboarding
Review the summary before confirming, which includes:
Offboarding type – for example, Resignation (employee initiated) or Termination (you're deciding to end the contract)
Processing time – the minimum time needed to process the offboarding
Target end date – set to the earliest possible date based on the employee's notice period. You can adjust this if needed.
Once you click Confirm, the offboarding begins. We'll guide the employee through their tasks, and your own tasks will appear on this page as the process progresses.
What Happens Next?
Once you submit your request, your offboarding progresses automatically through a set of steps. You can follow the current status at any time in the Offboarding Progress tab on the employee's profile.
Some steps require an action from you or the employee before the process can move forward. Any task that needs your attention will appear under My Tasks on the same page.
Tasks are:
Resignation received – A confirmation that the employee's resignation has been logged. No action is needed from you here; it's marked done automatically once the employee submits their resignation.
Pay past due invoices – Confirms any outstanding invoices on your account are settled. This helps make sure the offboarding, including final pay calculations, isn't held up by unpaid balances.
Confirm time off taken – Review and confirm the amount of leave the employee has taken so far. This feeds into calculating their final leave balance.
Confirm time off handling – Confirm how any remaining leave balance should be handled for this employee (for example, paid out or otherwise settled), depending on what applies in their country.
Submit outstanding variable pay – Add any additional payments owed to the employee that aren't part of their regular salary, such as bonuses or other one-off amounts, so they're included in the final calculations.
Confirm equipment returned – Confirm that any company equipment issued to the employee has been returned. The offboarding can still complete even if this is confirmed later.
Review & approve final invoice – Review and sign off on the final invoice for this offboarding before it's processed.
Offboarding Progress Steps
On the right panel, you can see progress steps:
Resignation received – The employee's resignation has been logged, and the offboarding has started.
Invoice & details – Wrapping up financial and leave items on your side before the process can move to the next stage.
Employee actions – Waiting on the employee to close out their own offboarding items after their last day.
Equipment returned – Waiting on confirmation that company property has been handed back.
Employee left – The employee's final working day has come and gone.
Remote People prepares final invoice – We're putting together the invoice covering this offboarding.
Review final invoice – Waiting on your sign-off on that invoice.
Offboarding completed – Everything's settled and the deposit has been paid out to you.