A Finance Contact is the person or shared mailbox responsible for receiving invoices from Remote People and coordinating payment processing within your organization.
The Finance Contact does not need to be a platform user. It can be:
An individual employee
A finance or accounts payable team mailbox
A shared email address used by multiple team members
This helps ensure invoices are received and managed efficiently by the right team.
However, if the Finance Contact is not added as a platform user, they will not be able to:
Access Payroll Reports and labor cost breakdowns
Contact Remote People Support directly through the platform beyond invoice-related communication
We recommend adding users to the platform if they require access to additional features or reports.
Where can I review and manage the Finance contact for certain billing group?
Click on Billing, and View the selected Billing Group.
Click Edit to manage the Finance Contact
As there may be multiple recipients, kindly press the "Enter" key on your keyboard after entering each email address.