If you need to cancel an employee’s onboarding before their official start date, the process will depend on the status of the Employment Agreement (EA).
Below is a guide to help you understand what to do in each scenario.
1. Employee has signed the EA, but Remote People has not countersigned
Status:
The employee has signed the Employment Agreement
Remote People has not countersigned
The contract is not yet legally binding
What to do:
Inform Remote People immediately (ideally your onboarding specialist)
We will cancel the onboarding and invalidate the agreement
Our team will communicate directly with the employee to confirm that the offer has been withdrawn
2. Employee and Remote People have both signed the EA
Status:
Both parties have signed the Employment Agreement
The contract is legally binding
What to do:
Inform Remote People as soon as possible
Our team will assess whether the agreement can be canceled or if a formal offboarding process is required, depending on local labor laws
We will guide you on next steps, including any legal or financial obligations
3. No signed offer or Employment Agreement
Status:
No offer letter or Employment Agreement has been signed
What to do:
Inform Remote People to cancel the onboarding process
We will notify the candidate that they are no longer being considered
Note: If an offer letter has been issued or signed, please inform us so we can assess whether any obligations apply.
Fees and deposits
Service fees
No service fee applies if onboarding is canceled before the start date and no employment relationship is established
Offboarding fees
If the Employment Agreement is signed and offboarding is required (e.g. notice period or severance), a service fee may apply during the offboarding period
Deposits
Any deposit paid will be refunded within 30 days after cancellation
Key takeaway
The earlier you notify Remote People, the more flexibility there is to cancel onboarding without additional obligations.
If you’re unsure about your situation, our team can guide you on the best and most compliant approach.